Protect the mattress you cannot wash.
Waterproof and bamboo mattress protectors that go on like a fitted sheet, washable incontinence bed pads, and heavy tarpaulin bags for moving a mattress. A family business, fifteen years in, delivering direct to your door all across Australia.
What this shop is, plainly
Bedding attracts big promises. Here is what we can actually stand behind.
The layer that can be washed
A mattress cannot go in a machine. A protector takes the perspiration, the spill and the accident instead, and goes in with the sheets.
Manufacturer figures, marked as theirs
Where a maker states a material, a depth or a certification, it is on the product page and identified as theirs. We publish no figure we cannot trace.
Four things, done properly
Two protectors, a bed pad and a moving bag. A narrow range means we know what each one fits and what it does not.
People who pack the orders
Email reaches the team that picks and packs, seven days a week. No ticket queue, and no script.
Delivery you can check
Free across Australia over $75, Express Delivery at $25 below it or as a paid upgrade. Dispatched in 1 to 2 business days, arriving in 3 to 7. Tracking emailed when it ships.
Returns, stated in full
Thirty days to change your mind under our own policy, and the Australian Consumer Law if anything is faulty. The returns page says exactly what each costs.
The things people ask first
Which protector do you actually need?
There are two protectors here and they do the same job with a different surface. Everything else on this page is detail around that one choice.
Terry or bamboo
The waterproof protector has a cotton terry top: a towelling weave that feels substantial and holds a little warmth. The bamboo protector uses bamboo viscose, which is smoother and sleeps cooler. Both are waterproof, both are silent and both go in the washing machine. If your complaint about a bed is that it gets hot, buy the bamboo one.
Measure the mattress, not the bed
Bed frames are named loosely and mattresses are not. Every size on this site carries its centimetres, so take a tape to the mattress: width, length and, most importantly, depth. Depth is what decides whether a fitted skirt stays on, and it is the commonest reason a protector ends up in a heap at the foot of the bed.
What these are not
They are household textiles. A protector keeps liquid off a mattress; a bed pad catches what happens at night and is easier to change than a bed. Neither is a medical device and neither treats or prevents anything, so we make no health claim for either. The mattress bag is water repellent rather than sealed, which matters if you were planning to leave it outdoors.
Delivery and returns, in one paragraph
Free across Australia on orders over $75, Express Delivery at $25 below that or as a paid upgrade on any order. Orders are dispatched within 1 to 2 business days and arrive in 3 to 7, with a tracking number emailed when it ships. You have 30 days from delivery to change your mind under our own policy, and the returns page states what that costs. A faulty item is covered by the Australian Consumer Law and costs you nothing.
Eco Pack, and a greener delivery
After introducing our Eco Pack packaging, we set the goal of working closely with our delivery providers to reduce our carbon emissions footprint. Thank you for being part of our journey to a brighter, greener future.
Shop onlineNot sure which one you need?
Tell us the size of the mattress and how deep it is, and we will tell you which protector fits it, and whether the terry or the bamboo suits how you sleep.
Mattress Protector Company Australia
A division of BuyFactory Direct Pty Ltd
- AdministrationSuite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia
- CorporateSuite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia
- Emailtheteam@customersupport.care
- International call centre+66 (0) 98 391 3877